IRCTC levies 25 per cent of the fare as the cancellation charge subject to a minimum amount fixed for every class if a confirmed ticket is cancelled within 48 hours and up to 12 hours before the scheduled departure of the train.
The ticket cancellation fee escalates to 50 per cent of the fare if a confirmed ticket is cancelled less than 12 hours and up to four hours before the scheduled departure of the train. The chart preparation time is the time for the chart preparation from the train originating station or from the previous chart preparation station, IRCTC said.
However, passengers can use the online TDR filing process in ticket cancellation after preparation of charges and can track the status of a refund via tracking service provided by IRCTC. Visit www. Follow us on :. Please note that you will be granted a complete refund of your confirmed Tatkal tickets if you cancel it under any of the following circumstances: The train gets delayed by over 3 hours at the station where your journey is supposed to begin.
The train is set to follow a diverted route and one or both of your source and destination stations do not fall on that route. However, if you travel in the lower class, you will be provided a refund of the difference in the ticket price and Tatkal charges, if applicable.
You will get a complete refund for your confirmed Premium Tatkal tickets under the same 5 circumstances as mentioned for Tatkal refund rules. In this case, even the confirmed passengers can get a refund if they choose not to travel, subject to applicable cancellation charges. Further, to avail the refund, you will have to cancel the ticket online or file for TDR online at least 30 minutes before the train is set to depart from the station.
These refund rules are applicable for both general quota and Tatkal quota e-Tickets. In the same scenario, if you have a counter ticket instead of an e-Ticket, you can claim a refund by surrendering your counter ticket up to 30 minutes before the departure of the train. In the same scenario, if the confirmed passengers on an e-Ticket decide to travel while the RAC or Waitlisted passengers decided not to travel, you need to get a certificate stating this from the railway ticket checking staff.
You can get a refund based on this certificate provided that you file an online TDR within 72 hours of the train reaching your destination station. Passengers with e-Tickets will get the refund credited to the account that they had used for booking. You need not cancel your e-Ticket or file a TDR in such cases because the ticket will be automatically cancelled.
However, you must cancel your ticket at any PRS counter within 72 hours after the scheduled departure of the train. Passengers with counter tickets can hand over the ticket to the railway officials at the station where your journey was to begin and obtain a full refund from the counter. Whenever Agents received such a request from their customers they are required to send a mail to etickets irctc. PNR No. Transaction ID : Train No.
From: To: Date of journey: S. For contingent cancellation and waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules. Partial cancellation of Tatkal e-tickets is allowed. In case of e-tickets, such cancellations can be done by the customer through Internet. All Rights Reserved, Compatible Browser.
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